At Ice Makes, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase our games, or subscribe to our newsletter.
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Last updated: March 22, 2026
1. Contact
2. information we collect
3. how we use your information
4. sharing your information
5. cookies and tracking
6. data security
7. your rights
8. third-party links
1. contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at support@icemakes.com.
2. information we collect
We collect information that you provide directly to us:
Personal Identifiers: Name, shipping address, billing address, email address, and phone number when you place an order.
Payment Information: Payment details are processed through secure third-party gateways (e.g., Shopify Payments, PayPal). We do not store your full credit card numbers on our servers.
Communication Data: Information provided when you contact customer support or sign up for our newsletter.
Device Information: IP address, browser type, and usage data collected via cookies to improve your browsing experience.
3. how we use your information
We use the information we collect to:
Process and ship your game orders and Kickstarter rewards.
Send order confirmations and tracking updates.
Communicate news about upcoming releases, expansions, and events (only if you opt-in).
Improve our website functionality and customer service.
Comply with legal obligations and prevent fraudulent transactions.
4. sharing your information
We do not sell your personal data. We only share information with third parties necessary to run our business:
Service Providers: Shipping carriers (e.g., FedEx, UPS, DHL) and fulfillment centers.
E-commerce Platforms: Our store is hosted on Shopify, which provides the online platform for our sales.
Marketing: Email service providers (e.g., Mailchimp or Klaviyo) for our newsletters.
Legal Requirements: If required by law or to protect our rights and safety.
5. cookies and tracking
Our website uses cookies to remember your cart items and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.
6. data security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
7. your rights
Depending on your location (such as the EU under GDPR or California under CCPA), you may have the right to:
Access the personal data we hold about you.
Request the correction or deletion of your data.
Opt-out of marketing communications at any time via the "Unsubscribe" link in our emails.
8. third-party links
Our website may contain links to other sites (such as BoardGameGeek or Kickstarter). We are not responsible for the privacy practices of these external sites.
